With over 5 years in the tech industry, I specialize in product design and UX strategy for complex, consumer-facing applications. My passion lies in bridging the gap between what users want and what businesses need, turning deep research into elegant solutions that drive growth and engagement. I thrive in collaborative environments, working closely with engineering and product management to deliver a unified vision.
I love building things, and I understand that it’s more than just creating products. Successful products are the result of a sequence of smart, calculated decisions, which I refer to as 'story snippets'. These are directly connected to my work. I’m sharing the latest 7 story snippets here, and if you’re interested in more, feel free to reach out.
AppCity is a local marketplace designed to serve the 88% of users in Bangladesh who can't make purchases on other platforms. The platform empowers local developers by providing telecom APIs, mobile balance billing, and local digital payment gateways. My Role: Lead Product Designer, Responsibilities: End-to-End UX Strategy, Information Architecture, Prototyping, Developer Onboarding Experience, Usability Testing. The primary challenge was to build a viable platform that solved for a market without credit cards. This involved tackling several critical problems: unsustainable infrastructure costs from inefficient SMS delivery , a need for a frictionless onboarding to attract developers , and the requirement for a lean, high-performance user experience for a diverse audience.
I led a multi-faceted design strategy to tackle these challenges: Optimizing System Logic for Cost Reduction: I redesigned the SMS delivery logic to 4 attempts every 6 hours. This cut projected infrastructure costs by a precise 80.21% and decreased the worst-case server load from 1,400 TPS to 277 TPS. Designing for Performance & Accessibility: We built AppCity as a Progressive Web App (PWA) using Next.js. My focus on linear UX flows and a clear interface resulted in 92% of users installing the PWA without any tutorials. treamlining Developer Onboarding: I designed a guided, step-by-step journey with tools like a 2-step icon builder, which 399 of 400+ developers utilized. The entire onboarding process took an average of only 20 minutes.
The strategic design decisions drove a highly successful launch, surpassing all initial targets. Within the first month, the platform acquired 10,000+ subscribers, onboarded 304 developers, and hosted 1,000+ apps. It achieved 235% month-over-month growth, reduced infrastructure costs by 80.21%, and reached a 92% PWA installation rate among users without the need for tutorials. 🎉
With great power comes great responsibility. Fate has granted me opportunities that might take years for others to achieve, and I've had the privilege of being mentored by some of the most talented individuals. That’s why I believe in giving back to the community. Every now and then, I make it a point to contribute and support those around me.
Personal projects are pursued during my leisure time. Some are live, while others are in the design phase.
Want to chat? Just email me at ifaz.ahmed.63@gmail.com and I'll respond whenever I can.